Terms and Conditions
1. Company Overview
Transport Ouhaddou is a leading tourist transport agency in Morocco, dedicated to providing premium transportation services for travelers across the country. Since its inception, our agency has stood out for its commitment to excellence, reliability, and innovation. We offer a diverse range of transportation services, from airport transfers to personalized excursions, as well as participation in major events.
Our modern and diverse fleet is designed to meet the varied needs of our clients, whether for small groups or large gatherings. Each vehicle in our fleet is carefully maintained and regularly renewed to ensure high-quality service. Transport Ouhaddou is proud to play a key role in the Moroccan tourism transportation industry, offering its clients safe, comfortable, and memorable travel experiences.
2. Primary Purpose of the Website
The Transport Ouhaddou website aims to faithfully represent our tourist transport agency online. It serves as an online showcase, allowing visitors to learn about our history, understand our values, and explore the variety of services we offer. The site details our fleet, the services provided, and the achievements of the agency. It is designed to be a point of contact and information for our current and potential customers, thereby enhancing our brand image and market presence.
3. Services Offered
Transport Options
- Airport Transfers: Meet and greet at the airport and safe transfer to your destination, with a commitment to punctuality and comfort.
- Excursions: Organization of personalized excursions to Morocco's iconic tourist sites, with vehicles adapted to the size and needs of the group.
- Tourist Circuits: Design of customized circuits to explore Morocco's wonders, including stops in major cities, cultural sites, and exceptional natural landscapes.
- Event Transport: Provision of our fleet to ensure transportation during major events such as conferences, festivals, or other gatherings.
- Cruise Ship Excursions: Organization of land excursions for cruise passengers during their stops in Morocco, offering an authentic and comfortable discovery of local treasures.
User Obligations
- Proper Use: The agency's services must be used solely for tourism or business travel, in accordance with applicable laws and regulations in Morocco.
- Compliance with Booking Conditions: Users must ensure that all information provided at the time of booking is accurate and complete and must notify the agency of any changes or cancellations within the specified timeframe.
- Appropriate Behavior: Users must behave respectfully towards our drivers and the equipment provided. Any intentional damage to the vehicle or disregard for safety instructions may result in penalties, including additional fees.
- Payment for Services: Users agree to pay the fees associated with transport services in accordance with the rates in effect and the payment terms indicated at the time of booking.
- Compliance with Local Laws: While using the services, users must comply with local laws, including road safety regulations and customs formalities.
4. Privacy Policy
Collection of Personal Information
We collect personal information when you interact with our site, particularly when you make inquiries or contact us. This information may include your name, email address, phone number, and other data relevant to processing your request.
Use of Information
The collected information is used solely to respond to your inquiries, provide the services you have requested, and improve our website and services. We only share your information with third parties when necessary to provide the requested services or when required by law.
Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
5. Intellectual Property
All content on the Transport Ouhaddou website, including texts, images, logos, graphics, and other elements, is the exclusive property of Transport Ouhaddou or its partners and is protected by intellectual property laws. Users are not authorized to copy, reproduce, distribute, modify, or use this content without the express permission of Transport Ouhaddou. Any unauthorized use constitutes a violation of copyright.
6. Termination Clause
Transport Ouhaddou reserves the right to terminate or suspend users' access to its website, as well as to terminate any user account in the event of a violation of the terms of use, abusive behavior, or at its sole discretion. This termination may occur without notice if we consider that the user is violating the site’s rules or acting harmfully.
7. Limitation of Actions Permitted by Users
By using the Transport Ouhaddou website, users agree not to:
- Access the site in an unauthorized manner, such as by hacking or bypassing security measures.
- Use the site to distribute spam, viruses, or other harmful content.
- Publish or share defamatory, offensive, or illegal information through the site.
- Impersonate another person or entity, or provide false information.
Any violation of these rules may result in the immediate suspension or termination of access to the site and services.
8. Links to Other Websites
The Transport Ouhaddou website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these third-party sites. Users are encouraged to read the terms and privacy policies of these sites before using them. Access to these third-party sites is at your own risk.
9. Applicable Law and Jurisdiction
In the event of a dispute regarding the use of the site or services offered by Transport Ouhaddou, Moroccan law applies. The competent courts of Marrakech will have exclusive jurisdiction to handle any dispute that may arise between Transport Ouhaddou and users.
10. Modification of Conditions
Transport Ouhaddou reserves the right to modify the terms and conditions of use of the site at any time. The modifications will take effect upon their publication on the site. We commit to informing users of any significant changes through announcements on the site or by email. It is the responsibility of users to regularly review these terms to stay informed of updates.